Terms

Terms & Conditions

Last Updated
•
February 10, 2025

Support Email: support@plei.app
Phone: 305.800.7534
Mailing Address: 7501 SW 117th Ave #830242, Miami, FL 33283

These are the terms and conditions for:

Plei is owned and operated by Plei, Inc., a Delaware corporation (“We”, “Us”, “Our” or “Plei”). This platform, the Plei App and any related websites, forums, chatrooms, blogs, online store, and any other mobile applications provided through our platform are referred to collectively as the “Site”, and any person who access or uses the platform is referred to as “User” or “You”. The following terms and conditions (“Terms”) set forth the rules that govern your use of the Site and, where applicable, your participation in Events.  This includes mobile and tablet versions, as well as any other version of Plei accessible via desktop, mobile, tablet, social media, or other devices. By accessing and/or using the Site and when attending any Event, you agree to be bound by these Terms and our privacy policy (the “Privacy Policy”).The Site allows users to join a game, match or other type of event coordinated through the Site or otherwise organized, operated, sponsored or hosted by Plei or its Partners (an “Event”). These Terms also set forth the rules that govern your participation in any Event, and those that govern our relationship with Plei’s partners, sponsors, facilities or other third parties that collaborate with us (including in relation to Events)(“Partners”).  PLEASE READ THESE TERMS CAREFULLY BEFORE USING, POSTING INFORMATION ON, OR OBTAINING ANY SERVICES FROM THE SITE.

‍1. ACCEPTANCE OF TERMS

‍By registering and using the Site, you agree that you have read, understand and agree to be bound by the Terms. If you do not wish to be bound by the Terms, you should discontinue the use of the Site immediately and cease to attend our Events. We reserve the right to modify the content of the Site and the Terms from time to time, without prior notice, pursuant to the paragraph titled Changes and Termination below. You agree to be bound by any modification to the Terms when you use the Site after any such modification is notified or posted on the Site.You represent and warrant that all registration information you submit is accurate and truthful; and that your use of the platform does not violate any applicable law or regulation. Plei may, in its sole discretion, refuse to offer the services to any user and change its eligibility criteria at any time. This provision is void where prohibited by law.By accessing and/or using the Site or registering, you represent and warrant that you have the full right, power, and authority to agree to the Terms and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from agreeing to these Terms.

‍2. ACCOUNT

‍When registering with Plei, the user must use their phone number to authenticate their identity and provide the following information:

  • Name
  • Email
  • Date of birth
  • Gender
  • Nationality
  • Skill Level
  • Profile picture

You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities that occur under your account. You agree to immediately notify Plei of any unauthorized use of your account or any other breach of security. You may never use another user's account without Plei's prior authorization. Plei will not be liable for any loss or damage arising from your failure to comply with this agreement.Users may cancel their accounts at any time and for any reason by sending us their request through our Support Email. Please note that users may delete the user account at any time – however, Plei may retain and share the data provided by the user through their account for the sole and exclusive purpose of providing the optimal functioning of the Site, in accordance with our Privacy Policy or as required by law.Plei reserves the right to terminate your account or your access immediately, with or without notice to you, and without liability to you, if Plei believes that you have breached any of these Terms, furnished Plei with false or misleading information, or interfered with the use of the Site or the service by others.

‍3. CONTENT OWNERSHIP AND LICENSING

‍The Site and all content, information, and other materials featured, displayed, contained, and available on the Site, including, but not limited to, all text, images, graphics, designs, illustrations, photographs, pictures, audio, software (including object code, machine intelligence and search engines), and the trademark, trade dress, “look and feel”, pages, screens, content arrangement, application functionality and computer programs and digital media (“Content”) are owned by or licensed to Plei and are protected by copyright, trademark, trade dress, patent, and/or other intellectual property rights and unfair competition laws under the United States and foreign laws.  All goodwill generated from the use of the Content will inure to our exclusive benefit.  Content may be subject to patent, copyright, trademark and other intellectual property protection. You may not republish, distribute, prepare derivative works, or otherwise use the Content other than as explicitly permitted herein. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Plei without the express written consent of Plei. You may not use any meta tags or any other “hidden text” utilizing Plei’s name or trademarks without the express written consent of Plei. You may not use any Plei logo or other proprietary graphic or trademark as part of the link without express written permission. You may not, in any way, otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, sell, or exploit, in whole or in part, the Site or its Content without express written permission.  You do not acquire any ownership rights to any content in the Site.

‍4. EVENT PARTICIPATION

‍Users who wish to participate in an Event may sign up through our Site. Users will be notified of Events via email, text messages, and push notifications.To register for an Event, a User must first provide and register their payment information on the Site and then select an available Event. The User will not be charged for the Event until it is confirmed by Plei. Once such information is registered, and the User selects an available Event, the user will be able to join the matches available on the platform and in most cases no fee will be charged until the Event is confirmed by Plei. Plei does not confirm Events until a sufficient number of players sign up for such Event at least five (5) hours before the scheduled start time of such Event. All Event attendees (including guests of players) must register through our Site and agree to these terms and register for the particular Event in order to attend an Event.  Event attendees may not permit any guests to attend Events whose attendance was not confirmed through our Site.Certain Events may be hosted by sponsors, and attendance at such Events may require agreeing to additional terms and conditions through our Site.  Such Events may be free of charge, in which case, the User’s card will not be charged, unless a cancellation fee applies for non-attendance.  

‍5. CANCELLATION POLICY

‍If a user needs to cancel their participation in a confirmed Event, the following rules will apply:

  • Before the Event is confirmed:
    A temporary hold will be placed on the user’s card at registration. If the Event is not confirmed or the user cancels, the hold will automatically release, and no charges will apply.
  • After the Event is confirmed but more than 5 hours before the start time:
    Users may choose to receive either a refund or an Event credit equal to the fee paid for the Event.
  • Less than 5 hours but more than 3 hours before the start time:
    A charge will apply, but the user will receive an Event credit equal to the fee paid for the Event, to be used for a future Event, only if a replacement for the user or player is available. If Plei is unable to find a replacement for the user requesting the cancellation, no credit or refund will be issued.
  • Less than 3 hours before start time:
    The payment will be processed in full, and no refund or Event credit will be issued.
  • No-shows:
    If a user does not show up for a confirmed Event and does not notify Plei before the Event start time, no refund or Event credit will be issued, and in addition, a $5 no-show fee will apply.  In addition, if the user does not show up for a confirmed free Event, they may be banned from participating in other free Events.  A user’s account may be deactivated in the case of multiple no-shows.

Users may request cancellations directly through their account on the Site. If there are any issues, users can contact Plei’s support team.If the Event is cancelled by us, for any reason, including if the Event does not reach the minimum number of players before the scheduled start time, the Event will be canceled and any fees charged to users will be refunded or saved as future Event credits.  Events may be cancelled from time to time, and your recourse for such cancellation is limited to a refund or credit.  

‍6. PAYMENTS

‍All payments for joining or registering for confirmed Events will be processed via our payment platform, Stripe. A valid payment method (credit card, debit card, or mobile wallet such as Apple Pay or Google Pay) is required to register for a match. This ensures commitment from all players and seamless Event management.

  • Temporary Holds:
    When registering for an Event, a temporary hold will be placed on your payment method to verify sufficient funds. You are not charged immediately. If the Event is canceled or if you cancel before the Event is confirmed, the hold will automatically release, and no charges will apply.
  • Adding or Removing Guests:
    If you add or remove guests after registration, a new hold will be placed on your payment method. You may see multiple pending transactions in your account, but only the final charge will be processed once the Event is confirmed.
  • Confirmed Events:
    Once an Event is confirmed, the hold will convert into a charge. For any adjustments or cancellations after confirmation, please refer to the cancellation policy outlined above.
  • Declined Payments:
    If your card is declined, you will receive an error message, and no payment will be processed. A pending transaction may still appear on your account temporarily, which is common for authorization holds. To confirm your reservation, you must provide an alternative payment method.
  • Receipts:
    Users may request a receipt for any processed payment through their account on the Site or by contacting Plei’s support team.
  • Security:
    All transactions are processed securely through Stripe, our payment processor, ensuring the protection of your personal and financial data.
  • Refund Timeline:
    Refunds, if applicable, are typically processed within 2–5 business days but may vary depending on your bank or card issuer.

If you encounter any inconsistencies or issues with billing, please contact Plei’s support team through the Support Email.

‍7. ASSUMPTION OF RISK, LIABILITY AND INDEMNIFICATION

‍Users represent and warrant that they understand that soccer is an inherently dangerous activity involving significant physical exertion and constant physical contact with other players. Users understand that injury (including death) or property damage may occasionally occur and that by joining and participating in Events users assume any risk associated with their participation in such Events.Users joining or participating in physical Events (including to play soccer) declare and certify that they are physically fit to practice and play soccer or perform any other physical activities related to such Event. The physical safety of users is the sole and exclusive responsibility of each user.  Each user is responsible for all costs of any medical treatment required by such user during and after participating in any Events.Users agree to follow and abide by all rules established by Plei and the facilities where the Events are scheduled and held and agree to participate and play the Events in a safe manner, using appropriate safety equipment to protect their own safety. It is the responsibility of the users themselves to have their own safety equipment during matches.We are not responsible for the conduct of you or other Event attendees.You hereby, for yourself, your heirs, executors, administrators, assigns, or personal representatives (collectively, “Releasor”), knowingly and voluntarily hereby waive any and all rights, claims or causes of action of any kind arising out of or in any way connected to your participation in any Event, or any Damages (as defined below) incurred in connection therewith. You hereby irrevocably release and forever discharge Plei and its Partners, and their affiliates, agents, attorneys, insurers, staff, volunteers, officers, directors, stockholders, employees, contractors, heirs, representatives, predecessors, successors and assigns (collectively, the “Releasees”), from and against any physical or psychological injury or other Damages (as defined below) that you may suffer as a result of your participation in, or in any way connected to, your participation in an Event, for any reason, and any inherent risks of participating in an Event, the failure to warn the Releasor of the inherent risk of participating in an Event, and the risk that the Releasees may act in a negligent manner, even if any such Releasee was aware of such inherent risks or any conditions resulting in such Damages.
YOU ACKNOWLEDGE THAT YOU ARE VOLUNTARILY PARTICIPATING IN THE EVENT AT YOUR OWN RISK. PARTICIPATING IN THE EVENTS IS AN INHERENTLY DANGEROUS ACTIVITY. YOU ARE AWARE OF THE RISKS ASSOCIATED WITH PARTICIPATING IN AN EVENT, WHICH MAY INCLUDE BUT ARE NOT LIMITED TO: PHYSICAL OR PSYCHOLOGICAL INJURY, PAIN, SUFFERING, DISFIGUREMENT, TEMPORARY OR PERMANENT DISABILITY (INCLUDING PARALYSIS), AND DEATH, AS WELL AS CLAIMS, ACTIONS, SUITS, PROCEEDINGS, LIABILITIES, PENALTIES, DEMANDS, SANCTIONS, FINES, CHARGES, LOSSES, COSTS AND EXPENSES (INCLUDING REASONABLE EXTERNAL LEGAL FEES) (COLLECTIVELY, “DAMAGES”).  BY PARTICIPATING, YOU ARE GIVING UP YOUR RIGHT TO RECOVER FROM THE RELEASEES IN A LAWSUIT FOR ANY DAMAGES, INCLUDING PERSONAL INJURY AND DEATH, OR ANY PROPERTY DAMAGE THAT RESULTS FROM THE RISKS THAT ARE A NATURAL PART OF THE EVENT AND FOR ANY NEGLIGENCE OF THE RELEASEES. YOU ASUME ALL RELATED RISKS, BOTH KNOWN AND UNKNOWN, OF YOUR PARTICIPATION IN AN EVENT.
YOU ACKNOWLEDGE, BY YOUR USE OF THIS SITE: (1) THAT YOUR USE OF THIS SITE OR ATTENDANCE AT EVENTS IS AT YOUR SOLE RISK; AND (2) THAT WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF OR INABILITY TO USE OUR SITE OR YOUR ATTENDANCE AT ANY EVENT, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, COMPENSATORY OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOSS OF OR DAMAGE TO PROPERTY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THIS SITE (INCLUDING CLAIMS RELATED TO ANY USER OF OUR SITE OR OTHER THIRD PARTY)(INCLUDING CLAIMS RELATED TO EVENTS) EXCEED THE AMOUNT PAID TO US IN CONNECTION WITH YOUR USE OF OUR SITE (INCLUDING EVENT FEES) DURING THE PRIOR 12 MONTHS, OR $1,000.THESE TERMS, AND ANY DISPUTES RELATED HERETO (INCLUDING ANY DISPUTES RELATED TO THE EVENTS OR ANY INJURIES OR DAMAGES IN CONNECTION THEREWITH), SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF DELAWARE APPLICABLE TO CONTRACTS MADE AND TO BE PERFORMED WHOLLY WITHIN SUCH STATE, AND WITHOUT REGARD TO THE CONFLICTS OF LAWS PRINCIPLES THEREOF.  THESE TERMS, TOGETHER WITH THE TERMS OF USE AND PRIVACY POLICY ON OUR WEBSITE, SHALL CONSTITUTE THE COMPLETE UNDERSTANDING BETWEEN US AND SUPERSEDES ANY AND ALL PRIOR AGREEMENTS, PROVISIONS, REPRESENTATIONS, OR INDUCEMENTS, WHETHER ORAL OR WRITTEN.  IF ANY CLAUSE OR PROVISION OF THESE TERMS OPERATE OR WOULD PROSPECTIVELY OPERATE TO INVALIDATE IT IN WHOLE OR IN PART, THEN ONLY SUCH CLAUSE OR PROVISION SHALL BE DEEMED DELETED, AS THOUGH NOT CONTAINED, AND THE REMAINDER OF THE TERMS SHALL REMAIN VALID AND ENFORCEABLE.YOU HEREBY AGREE THAT ALL DISPUTES ARISING OUT OF OR RELATING THESE TERMS AND THE EVENTS (INCLUDING WITHOUT LIMITATION, YOUR PARTICIPATION IN THE EVENTS OR DAMAGES OR BODILY HARM RESULTING THEREFROM) WILL BE EXCLUSIVELY RESOLVED UNDER CONFIDENTIAL BINDING ARBITRATION HELD IN MIAMI-DADE COUNTY, FLORIDA IN ACCORDANCE WITH THE RULES AND PROCEDURES OF THE AMERICAN ARBITRATION ASSOCIATION (“AAA”). THE PARTIES SHALL REQUEST THAT AAA APPOINT A SINGLE ARBITRATOR.  THE AWARD RENDERED BY THE ARBITRATOR WILL BE BINDING AND MAY BE ENTERED AS A JUDGMENT IN, AND ENFORCED BY, ANY COURT OF COMPETENT JURISDICTION. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NO ARBITRATION UNDER THIS AGREEMENT WILL BE JOINED TO AN ARBITRATION INVOLVING ANY OTHER PARTY SUBJECT TO THIS AGREEMENT, WHETHER THROUGH CLASS ARBITRATION PROCEEDINGS OR OTHERWISE.  NOTWITHSTANDING THE FOREGOING, PLEI SHALL HAVE THE RIGHT TO SEEK INJUNCTIVE OR OTHER EQUITABLE RELIEF IN STATE OR FEDERAL COURTS LOCATED IN MIAMI-DADE COUNTY, FLORIDA TO ENFORCE THESE TERMS OR PREVENT AN INFRINGEMENT OF A THIRD PARTY'S RIGHTS.  IN THE EVENT EQUITABLE RELIEF IS SOUGHT, EACH PARTY HEREBY IRREVOCABLY SUBMITS TO THE PERSONAL JURISDICTION OF SUCH COURT.  YOU HEREBY WAIVE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY RIGHT YOU MAY HAVE TO A TRIAL BY JURY WITH RESPECT TO ANY LITIGATION DIRECTLY OR INDIRECTLY ARISING OUT OF, UNDER OR IN CONNECTION WITH THIS WAIVER AND RELEASE.‍

8. MEDIA RELEASE AND EVENT RECORDINGS

‍By participating in any Event, you hereby acknowledge and agree that Plei and its Partners may document, film, photograph, record and capture your name, image, likeness, photograph, video, and biographical material (collectively, “Likeness”) during the Event (“Event Recordings”).
You irrevocably and perpetually grant Plei and its Partners, their agents, and assigns, a worldwide, royalty-free, perpetual, sublicensable and transferable license to use, reproduce, modify, distribute, translate, and commercialize your Likeness for any purpose related to Plei and the Partners’ businesses, including without limitation, for the purpose of promoting other Events, and platforms, brands, products, services, promotions, offerings or deals offered by Plei and its Partners. This includes but is not limited to inclusion of your Likeness in blog posts, social media, photographs, e-newsletters, digital assets, paid ads, and other promotional materials without further notification or compensation, in accordance with applicable laws. You hereby confirm that you have the necessary rights and permissions to grant this authorization.
If you provide photos and/or recordings to us, you represent that you have obtained all necessary consents from individuals depicted and grant Plei and its Partners the same rights described above.
You irrevocably and perpetually waive and all legal and equitable claims related to the use of your Likeness, including, but not limited to, claims for copyright or trademark infringement, moral rights violations, defamation, invasion of privacy, violation of publicity rights, or any similar claims under any legal theory now known or developed in the future, arising from the Event Recordings and the use of your Likeness.
This waiver and release applies to Plei and its Partners, and is binding upon you and your heirs, successors, and assigns.
‍

9. MINORS

The use and registration on the Site is not permitted for children under the age of 15. In the case of minors under the age of 18 and over the age of 15, it is the responsibility of the parents and legal guardians to determine whether the use of the Site or any of the content and functionality available on the Site is appropriate for their child or minor in custody. Parents and legal guardians must obtain written permission from Plei before their minor child participates in any Event. Parents and legal guardians can contact the Plei team via waivers@plei.app. If Plei provides a written authorization for a minor to participate in an Event, the parents or legal guardians will be responsible for accompanying such minor to such Event.

10. USER PROVIDED CONTENT

‍Some features of the platform may allow users to provide information and content. Plei is not responsible for the accuracy, security, or legality of the information provided by the user through the platform. You are solely and exclusively responsible for your content and information. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the information you share on the Site. Except for any personally identifiable information we may collect from you under the guidelines established in our Privacy Policy, any content you communicate or submit to us or to others or through the Site or otherwise will be considered non-confidential and non-proprietary.  By disclosing any such content, you grant Plei a nonexclusive, world-wide, royalty-free, perpetual, irrevocable, and fully sublicensable license to reproduce, use, modify, publish, adapt, translate, create derivative works from, distribute, and display such content throughout the Site and the world in any media. Plei does NOT allow users to share profiles. If an account is found to be representing more than one individual, the account may be removed from the site without notice and there will be NO refund given for any unused portion of the membership, if applicable.All of the above applies to all parts of our Site. Any information, opinion or comment made in it by third parties, is not the opinion, information or comment of Plei and Plei cannot be held responsible for it. If you believe that any information given in it is false, you may contact us.

‍11. PROHIBITED CONDUCT

‍You are prohibited from using or accessing the Site or participating in any Event for any unlawful, obscene, or immoral purpose, or any purpose that is likely to cause liability to yourself or others, including without limitation:

  • to harass, threaten, or engage in any violent, abusive, vulgar, hateful, discriminatory or otherwise inappropriate behavior against any user, player, or member of Plei and the facilities where matches are held;
  • failing to follow posted rules at Event venues;
  • create or contribute to an uncomfortable, unsafe, discriminatory, threatening, or disruptive environment;
  • share offers, advertisements, or proposals unrelated to the scheduling and conduct of Events;
  • share user account data with any third party or encourage any other user to share their data;
  • allow third parties, not registered on the platform, or other users to use the credits of the legitimate user under such user’s account;
  • to solicit others to perform or participate in any unlawful or fraudulent acts;
  • to violate any international, federal, or state regulations, rules, laws, or local ordinances;
  • to infringe upon or violate or misappropriate the intellectual property, publicity, privacy or other proprietary rights of Plei or others;
  • to send through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, libelous, slanderous, profane, hateful, discriminatory, racially, ethnically, or otherwise objectionable content, material, or information of any kind, or any content, material, or information that may give rise to criminal or civil liability, or that is objectionable or which restricts or inhibits any other person from using or enjoying the Site or the Events;
  • to impersonate our company, or employees or any other person (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing) or use another user’s account without proper authorization;
  • to submit false or misleading information;
  • to modify, adapt, translate, or reverse engineer any portion of the Site or the Plei Content;
  • to upload or transmit malicious code or viruses, or use the Site or any feature in any way that could interfere with the proper functioning or operation of, or disrupt, damage, disable, overburden, or impair it or its systems, servers, or networks, or attack our Site via a denial-of-service attack or a distributed denial-of-service attack;
  • to collect or track the personal information of others;
  • to use the Site or any feature for any commercial purposes or for advertisements (except with our express written permission), chain letters, spamming, junk mail, solicitations, promotional materials, sales, pyramid or multi-marketing schemes, contests, sweepstakes or any other form of solicitation, or harvest or collect email addresses or other contact information of other users of the Site by electronic or other means (including to spam, phish, pharm, pretext;to spam, phish, pharm, pretext, or otherwise contact users of this Site);
  • to use any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, frame or mirror, or scrape the Plei Content of this Site; or
  • to interfere with or circumvent the security features of this Site, other websites, or the Internet.

12. LICENSE TO USE THE PLATFORM

‍Plei gives you a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to use the software provided to you by Plei as part of the services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the services as provided by Plei, in the manner permitted by these Terms. You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions, or you have our written permission.The user agrees not to use the platform and the services negligently, for fraudulent purposes or in an unlawful manner. Likewise, the user agrees not to partake in any conduct or action that could damage the image, interests, or rights of the Site or third parties.Plei reserves the right to terminate your access immediately, with or without notice, and without liability to you, if Plei believes that you have violated any of these Terms or the Privacy Policy or interfered with the use of the Site by others.

‍13. COPYRIGHT INFRINGEMENT

‍Plei will respond to all inquiries, complaints, and claims regarding alleged infringement for failure to comply with or violation of the provisions contained in the Digital Millennium Copyright Act (DMCA). Plei respects the intellectual property of others and expects users to do the same.  If you believe, in good faith, that any material provided on or in connection with the Site infringes your copyright or other intellectual property rights, please send us your copyright infringement request pursuant to Section 512 of the Digital Millennium Copyright Act (DMCA), via our Support Email, with the following information:  

  • Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers or a statement regarding ownership of the work should be included.
  • A statement that specifically identifies the location of the infringing material, in sufficient detail so that Plei can find it on the Site.
  • Your name, address, telephone number, and email address.
  • A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the copyright owner, or its agents, or by law.
  • A statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or authorized to act on its behalf.
  • An electronic or physical signature of the copyright owner or of the person authorized to act on the copyright owner's behalf.

14. USER CONTENT DISCLAIMER

‍Plei may, at any time and without prior notice, filter, remove, edit, or block any user content that, in our judgment, violates these Terms or is otherwise objectionable. If a user or content owner notifies us that user content allegedly does not conform to these Terms, we may investigate the allegation and determine in our sole discretion whether to remove the user content, which we reserve the right to do at any time and without notice. You acknowledge and agree that Plei reserves the right to, and may from time to time, monitor any and all information transmitted or received through the service for operational and other purposes. If at any time Plei decides to monitor content, Plei continues to assume no responsibility or liability for the content or any loss or damage incurred as a result of the use of the content. During monitoring, information may be examined, recorded, copied, and used in accordance with our Privacy Policy.

‍15. DISCLAIMER OF WARRANTIES

‍Plei will provide its services with reasonable skill and care but does not give any guarantees, warranties, or representations in respect of any other person's services.Plei does not guarantee that the Site will be available one hundred percent (100%) of the time. Plei and its operators make no warranty or representation as to the provision of any product or service obtained through the Site or in connection with any Event. If Plei is unable to provide the promised level of service for any reason, including, but not limited to service outages, pandemic war, acts of God or negligence, neither Plei nor its owners or representatives will be held liable for any Damages related to these Terms or resulting from your use or inability to use the Site or from your participation in an Event, arising from any cause of action whatsoever, including contract, warranty, strict liability, or negligence, even if Plei has been notified of the possibility of such damages.Because of the nature of the Internet, Plei provides and maintains the Site on an "as is", "as available" basis and makes no promise that use of the Site will be uninterrupted or entirely error-free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.Our Site may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those websites.Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.You will be responsible for any breach of these terms by you and if you use the platform in breach of these terms you will be liable to and will reimburse Plei for any loss or damage caused as a result.Plei will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war, or act of God.These terms do not affect your statutory rights as a consumer which are available to you.Plei shall have no liability in relation to:

  • Any incorrect or inaccurate information on the platform.
  • The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the platform.
  • Any loss or damage resulting from your use or the inability to use the platform or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances that are beyond our control.
  • Any loss of profit wasted expenditure, corruption or destruction of data, or any other loss which does not directly result from something we have done wrong.
  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data, or other property caused by persons accessing or using content from the platform or from transmissions via emails or attachments received from Plei.

16. THIRD PARTIES

‍Through your use of the platform and services, you may encounter links to third-party sites or be able to interact with third-party sites, including those of our Partners. Such third parties may charge a fee for use of certain content or services provided on or by way of their websites. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where Plei provides details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interactions with third-party sites and apps are at your own risk. You expressly acknowledge and agree that Plei is in no way responsible or liable for any such third-party sites.

‍17. INDEMNIFICATION

‍You agree to indemnify, hold harmless and defend the Releasees from and against any Damages arising from or relating to: (i) your breach of these Terms or the Privacy Policy; (ii) your negligence or willful misconduct; (iii) any allegation that any content provided by you infringes a third person’s copyright, trademark or proprietary or intellectual property right, or misappropriates a third person’s trade secrets; (iv) in connection with your use of the Site or any hyperlinked Web site; (v) resulting from a dispute between you and another user or third party; or (vi) the attendance of you or your guests at an Event.

‍18. CHANGES AND TERMINATION

‍The Terms will remain in effect until you cease to use the Site and attend Events.  Notwithstanding the foregoing, all terms and conditions of these Terms that may require continued performance, compliance, or effect beyond the termination date of the Terms will survive termination of these Terms and will be enforceable by the parties. We may also terminate, modify or amend these Terms at any time and may do so immediately without notice (provided that registered users will be given fifteen (15) days prior notice of changes to the Terms), and accordingly deny you access to this Site and Events, if in our sole discretion, you fail to comply with any term or provision of these Terms. Upon any termination of these Terms, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as copies of such materials, whether made under these Terms or otherwise, unless otherwise permitted by separate written agreement with us.

‍19. SUCCESSORS AND ASSIGNS

‍These Terms shall be binding upon and shall inure to the benefit of the parties hereto and their respective shareholders, partners, subscribers, directors, officers, heirs, successors, representatives, and assigns. You agree, for yourself and on behalf of your successors, heirs, executors, administrators, and any person or persons claiming under it, that these Terms and the rights, interests, and benefits hereunder cannot be assigned, transferred, pledged, or hypothecated in any way and shall not be subject to execution, attachment, or similar process. Any attempt to do so, contrary to these Terms, shall be null and void and shall relieve Plei of any and all obligations or liability hereunder.

‍20. INTEGRATION CLAUSE

‍This agreement, together with the Privacy Policy, and any other legal notices published by Plei shall constitute the entire agreement between you and Plei concerning and governs your use of the Site and participation in Events.21. DISPUTESIn case of a dispute, you agree to initiate a formal proceeding by sending us a communication through our contact information. Plei may choose to send you a written offer after receiving your initial communication. If we offer and send you a settlement offer and you do not accept the offer, or we are unable to resolve your dispute satisfactorily and you wish to continue with the dispute process 60 days after your initial notice, you must submit your dispute for arbitration as set forth below.This Agreement is to be governed by and construed in accordance with the laws of the State of Delaware applicable to contracts made and to be performed wholly within such State, and without regard to the conflicts of laws principles thereof. All disputes arising out of or relating to these Terms (including its formation, performance, interpretation, applicability, enforceability, or alleged breach), the Privacy Policy or your use of our Site or related to your attendance at any Event will be exclusively resolved under confidential binding arbitration held in Miami-Dade County, Florida in accordance with the rules and procedures of the American Arbitration Association ("AAA"). The parties shall request that AAA appoint a single arbitrator. The award rendered by the arbitrator will be binding and may be entered as a judgment in, and enforced by, any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms will be joined to an arbitration involving any other party subject to these Terms, whether through class arbitration proceedings or otherwise. Notwithstanding the foregoing, we will have the right to seek injunctive or other equitable relief in state or federal courts located in Miami-Dade County, Florida to enforce these terms or prevent an infringement of a third party's rights. In the event equitable relief is sought, each party hereby irrevocably submits to the personal jurisdiction of such court.  

‍22. WAIVER OF JURY TRIAL

‍EACH OF THE PARTIES HERETO HEREBY WAIVES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY WITH RESPECT TO ANY LITIGATION DIRECTLY OR INDIRECTLY ARISING OUT OF, UNDER OR IN CONNECTION WITH THIS AGREEMENT. EACH OF THE PARTIES HERETO HEREBY (I) CERTIFIES THAT NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PARTY WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER AND (II) ACKNOWLEDGES THAT IT HAS BEEN INDUCED TO ENTER INTO THIS AGREEMENT, BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION.

‍23. FINAL PROVISIONS

‍If any part of these terms is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.Any rights not expressly granted herein are reserved.

‍24. CONTACT INFORMATION

‍If you have questions or concerns about these Terms, please contact us through our contact page, the messenger feature in the Plei App, or via the contact information below:
‍

Support Email: support@plei.app
Phone: 305.800.7534
Mailing Address: 7501 SW 117th Ave #830242, Miami, FL 33283